Legal Information

Jeli Live's Terms and Conditions – Written entirely in Bengali

Please read these Terms and Conditions carefully before using the Jeli Live platform. They define the rights and responsibilities of both you and us.

Last Updated: January 2026

By accessing the Jeli Live platform or using any of our services, you acknowledge that you have read and agree to these Terms and Conditions read, understood, and agreed to these terms. If you do not agree, please refrain from using our platform.

1

General Terms & Conditions

Jeli Live (https://jelilive.pro) is an online gaming platform that operates for eligible users in Bangladesh and select other countries. All services, features, games, and benefits available on this platform are governed by these Terms and Conditions.

These Terms and Conditions form a legally binding agreement between you and Jeli Live. By registering on the platform or using any of our services, you agree to comply with all terms of this agreement. If any part of these terms is unclear, please contact our customer support.

Jeli Live reserves the right to modify these Terms and Conditions at any time without prior notice. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

These Terms and Conditions have been written in English for the convenience of users in Bangladesh. However, in the event of any legal dispute, the original English version shall prevail.

2

Account Register

To use Jeli Live's services, you need to create a personal account. All information provided during registration must be truthful, accurate, and complete. Accounts created with false or incorrect information will be permanently closed.

Each individual may only operate one account. If multiple accounts are created by the same person or household, all accounts may be suspended and balances forfeited.

  • You must provide your correct full name, address, and phone number during registration.
  • You are solely responsible for keeping your account password secure.
  • Transferring or selling your account to another person is strictly prohibited.
  • Any unauthorized access must be reported to us immediately.
  • A national ID card or passport may be required for verification.

Withdrawal access may be restricted until the account verification process is complete.

3

Age Verification & Eligibility

Jeli Live's services are strictly for users aged 18 and above. Minors are not permitted to use this platform. During registration, you must confirm that you are at least 18 years old.

Jeli Live may request valid proof of identity to verify a user's age at any time. If a member is found to be underage, their account will be closed immediately and any deposited funds will be returned.

  • No one under the age of 18 may register.
  • Participation from countries where online gaming is illegal is strictly prohibited.
  • Professional players or employees may not participate in certain games.

Jeli Live takes the protection of minors extremely seriously. Please report any suspicious activity to us.

4

Deposits & Withdrawals

Deposits on Jeli Live can be made via bKash, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT). The minimum deposit amount is BDT 200 and the minimum withdrawal amount is BDT 500.

Deposits are generally credited to your account instantly. Withdrawals are typically processed within 24 hours of the request, though verification requirements may occasionally cause delays. If a bonus is active, wagering conditions must be met before a withdrawal can be made.

  • The withdrawal method must match the deposit method used.
  • Jeli Live reserves the right to investigate any suspicious transactions.
  • If money laundering or fraud is detected, the account will be closed.
  • A maximum withdrawal limit applies within a given time period.

All transactions are processed through secure, encrypted channels. Contact support for any transaction issues.

5

Bonuses & Promotions

Jeli Live offers a range of bonuses and promotions, including welcome bonuses, reload bonuses, cashback, and VIP rewards. Each bonus comes with its own terms and wagering requirements, which you should read carefully before accepting.

Winnings earned using a bonus must meet the required wagering conditions before withdrawal. The wagering requirement for a welcome bonus is typically 30 times the bonus amount.

  • Each user may claim any specific bonus only once.
  • Wagering requirements must be completed before the bonus expires.
  • Jeli Live reserves the right to modify or cancel any bonus offer at any time.
  • If bonus fraud is detected, both the bonus and any associated winnings will be forfeited.
  • Using multiple accounts to claim bonuses is strictly prohibited.
6

Responsible Gaming

Jeli Live believes gaming should be a source of entertainment, not a source of problems. That's why we make responsible gaming our top priority and have built a number of safeguards directly into our platform.

  • Deposit Limit: The ability to set daily, weekly, or monthly deposit limits.
  • Self-Exclusion: The option to take a self-exclusion break from the platform for a set period.
  • Reality Check: Session time reminders at regular intervals.
  • Loss Limit: The ability to set a maximum loss limit over a given period.

If you're experiencing a problem with gaming, please contact our support team immediately or Responsible Gaming Visit the page.

7

Account Closure and Bans

Jeli Live reserves the right to temporarily or permanently suspend any account under the following circumstances:

  • Providing false information or identity fraud.
  • Attempting to abuse bonuses or hack the system using software.
  • Operating an account on behalf of a minor.
  • Money laundering or illegal financial transactions.
  • Abusive or inappropriate behavior toward other players or staff.
  • Engaging in fraudulent or corrupt activity.

If your account is banned but holds a valid balance, please contact support to arrange its return.

8

Privacy & Data Protection

Jeli Live takes the security of your personal information extremely seriously. We handle the collection, storage, and use of your data in strict accordance with our Privacy Policy. Your information is never sold or shared with third parties without authorization.

For more details, please visit our Privacy Policy Read the page.

9

Dispute Resolution

If you have a dispute or complaint, please contact our customer support team first. We always aim to resolve issues amicably. If a resolution cannot be reached through support, the matter will be referred to our designated mediation process.

  • Complaints must be submitted within 30 days of the incident.
  • All disputes are first addressed through mutual discussion.
  • In the event of a dispute over game results, Jeli Live's server logs will be treated as the definitive record.
10

Terms Updates & Contact

Jeli Live reserves the right to modify, amend, or update these Terms and Conditions at any time. Changes take effect as soon as they are published on this page. For significant changes, registered users will be notified by email or SMS.

If you have any questions about these Terms and Conditions, please reach out to our support team. We're available 24/7 to assist you.

Contact: [email protected] — 24 hours a day, 7 days a week

Why are Jeli Live's Terms and Conditions different?

What we do to ensure transparency and fairness

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Written entirely in Bengali

Our Terms and Conditions are written in plain English so every user can understand them easily. No complex legal jargon — everything is explained in straightforward language.

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Fair & Transparent Policies

Every rule on Jeli Live is designed to protect the interests of both players and the platform. No hidden terms, no surprise charges — what's written is what applies.

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Regular Updates

Our Terms and Conditions are reviewed and updated regularly to ensure they remain relevant and legally compliant. Members are notified of any significant changes.

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User Protection

Our Terms and Conditions are specifically designed to protect players' rights. Strict rules are in place to ensure minor protection, data security, and fair gameplay.

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Easy to understand

Every topic is explained in plain, clear language instead of complex legal terminology. If anything is unclear, our support team is available 24/7 to help.

International Standards

Jeli Live's Terms and Conditions are developed in line with international gaming regulatory standards, ensuring the platform operates according to globally recognized best practices.

General FAQ

Answers to the most frequently asked questions about the Terms and Conditions

Yes, registering an account on Jeli Live is completely free. There are no registration fees or hidden charges. A deposit is only required when you want to play games.

No, only one account is permitted per person. Any attempt to create multiple accounts will result in all accounts being closed and balances may be forfeited.

Wagering means you must bet the bonus amount a specified number of times before you can withdraw. For example, a 30x wagering requirement on a BDT 1,000 bonus means you must place BDT 30,000 in bets.

Withdrawals are typically processed within 24 hours of the request. However, first-time withdrawals may require identity verification, which can take additional time.

For significant changes, users will be notified via their registered email or SMS. In addition, the "Last Updated" date at the top of this page always reflects the date of the most recent change.

If your account is closed for reasons other than a rule violation, your valid balance will be returned. However, in cases of fraud or bonus abuse, balances may be forfeited. Contact support for further details.
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You've read the terms — now start playing

Join Jeli Live and get a 150% bonus on your first deposit. Over 500,000 Bangladeshi players are already with us.

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